For Those Who Are Afraid to Work in a Startup | Jina Kim
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中英文字稿 
作为运营经理，我犯了许多错误。有一次，我处理了很多事情，结果把错误的文件发送给了客户。而且这个文件非常敏感。
▶ 英文原文 ⏱
It made a lot of mistakes as an operations manager. So one thing I did was I was juggling a lot of things and I sent the wrong file to a customer. And it was a very sensitive file.
我说：哦，不，我该怎么办？我只在这里工作了一个月，现在就要被解雇了。但是我决定还是会打电话给他，然后我告诉了他我的情况，他说：哦，那没关系，只要道歉就行了。
▶ 英文原文 ⏱
I said, oh no, what am I going to do? I've only worked here for a month and now I'm going to be fired. But I decided I'm going to call him anyway and then I told him the situation and he said, oh, that's fine. Just apologize.
他说，你知道吗，吉娜，你要有坚韧的心灵才能在初创公司工作。犯错误是很正常的，我告诉过你要相信自己。这真的改变了我，因为当你有好的同事一起工作时，犯错误是难免的。
▶ 英文原文 ⏱
And he said, you know, Gina, you need to have thick skin to work at a startup. It's okay that you're going to make mistakes and I told you to trust you. And that really changed me because you're going to make mistakes when you have good people that you work with.
他们不会因此责备你，所以你们要一起努力找出解决办法。
▶ 英文原文 ⏱
They're not going to blame you for it. So you're going to all work together to figure things out.